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Frequently Asked Questions

We are making sure EVERYTHING IS OINKTASTIC for you and your family’s safe visit to enjoy laugh, learn and play!

Playtime is your arrival time for you and your family at Peppa Pig World of Play Dallas, to laugh, learn and play!
Arrive at the start of the playtime to maximize your fun! 

For now, our Peppa Pig Meet and Greet will not take place. However, Peppa is featured around the attraction. 

Purchase a ticket online during a specific 2-hour playtime to reserve your spot.

Due to limited capacity and to ensure social distancing, reserve your admission to a 2-hour playtime HERE and show your current annual pass

As a valued Annual Pass holder of Peppa Pig World of Play Dallas, we will be adding 4 months to your membership due to our temporary closure period.

Please be assured that you do not need to do anything, we are taking care of this for you. Should you have any questions, please inquire with PPWOPDallas@merlinentertainments.biz

Due to limited capacity to ensure social distancing, reserve your admission to a 2-hour playtime HERE and show your current annual pass card before entering.

Consistent with updated guidance from local authorities and the CDC, face coverings for guests who are fully vaccinated will no longer be required. Guests (over the age of 2) who have not been vaccinated against COVID-19 are strongly recommended to wear face coverings during their visit. All of our team members will continue to wear face coverings regardless of their vaccination status. We ask you to social distance throughout your visit.

We have significantly reduced the daily ticket capacity to allow for social distancing and the best possible guest experience

Clear signage along with monitoring staff will ensure proper social distancing while enjoying fun and play

We have introduced additional cleansing stations to facilitate frequent hand washing

We have introduced enhanced cleaning measures throughout the day to regularly clean and sanitize the attraction including high-frequency touchpoints and play areas.

We have introduced a large number of hand sanitizer dispensers in addition to the handwashing stations in Peppa Pig World of Play

We have introduced new Personal Protective Equipment (PPE) requirements for a range of activities that staff routinely perform. These include face masks (if required), disposable gloves, eye protection and hand sanitizer to protect staff and our guests.

We politely request you to not visit our attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to adjust your booking.