Frequently Asked Questions
We are making sure EVERYTHING IS OINKTASTIC for you and your family’s safe visit to enjoy laugh, learn and play!
Lots of our frequently asked questions are listed below, but feel free to Contact Us if you have any further queries.
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Use your valid promo code or coupon code online by following the instructions here >
You may request a date change up to 36 hours before your original visit date/time by contacting us at: email@example.com
- Include your order confirmation number (usually starts with a "6")
- Specify a new visit date and time for us to check into
If it's already the day of your visit and you need to come at a different time, we'll do our best to get you in as quickly as possible at that time. We may not be able to accommodate the change during busy periods like weekends & holidays due to capacity limitations.
Peppa Pig World of Play + SEA LIFE Combo Ticket
-The time you select is for your arrival at Peppa Pig World of Play. Then, you can visit SEA LIFE anytime that day or within the next 30 days.
Peppa Pig World of Play + LEGOLAND Discovery Center Combo Ticket
-The time you select is for your arrival at Peppa Pig World of Play. Then, you can visit the LEGOLAND Discovery Center anytime that day or within the next 30 days.
Peppa Pig World of Play + LEGOLAND Discovery Center + SEA LIFE Combo Ticket
-The time you select is for your arrival at Peppa Pig World of Play. Then, you can visit the other two attractions that day or within the next 30 days.
We do not have wheelchairs or electric scooters; however, you may rent wheelchairs on a first-come, first-serve basis from the Great Lakes Crossing Outlets Security Desk in District 2.
Children under 1 are free! Any child above the age of 1 is required a paid ticket.
If the online ticket package doesn't prompt you to add a free ticket for your Under 1, we'll add one for you at the door when you arrive.
We kindly ask all guests to leave strollers in their vehicles or outside of the attraction where possible. This makes it a more pleasant visit for all guests. We don’t have a dedicated area inside the attraction for stroller parking.
Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line but may experience a longer than usual wait time. Rest assured; we'll do our best to get you in as quickly as possible.
When booking your ticket, you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry into the attraction, and reducing crowding. Once inside the attraction, you have two hours to have an oink-tastic time!
For the most enjoyable experience, we encourage guests to visit on weekday afternoons & evenings. Mornings, weekends, and holidays tend to be much busier.
But, to ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. The best way to ensure your family's entry is by buying tickets online in advance.
We do not permit re-entry.
Outside food & beverages are not permitted inside Peppa Pig World of Play, unless caring for babies.
We do have a variety of refreshments and snacks in our Café. Allergen information is available upon request.